If you have had an experience with Whipps Cross University Hospital and would like to share it, please leave your feedback below.
“I was taken very ill 10 days ago and went to A&E at Whipps Cross, where I had to wait only 2 minutes and was moved through to the "Majors" part of the department. I had a CT scan not long afterwards and was admitted later that evening.
The care I received was absolutely first class, from doctors and nurses and ancillary staff and I cannot praise them highly enough. A day later, I had an unusual "septic" reaction to a procedure I was having and the team in the Interventional Suite literally saved my life. The cleanliness of all parts of the hospital I went to (and I went to several) was excellent and the staff were caring and supportive and endlessly patient despite working very long hours and being very short-staffed.
I simply do not recognise the picture of Whipps Cross that is currently appearing in the press, neither did my fellow patients and we were distressed by the criticism. I only met two disgruntled patients, who were not very ill and only stayed 1 night each; they were miffed because of things like having to wait 7 hrs in A&E after being assessed (they did not have life-threatening conditions) or the doctor only spending 5 mins explaining things at their bedside (the lady who said this had everything explained carefully to her and was offered the opportunity of asking any questions - I heard the whole interview).
I am a medical secretary and have worked in both NHS and, for last 24 years, in private practice - I could not have had better care anywhere.