You discover an online review about your business saying "it's the worst service they've ever experienced and not to use you!" as far as you are aware they're not even a customer, what do you do?
Many online review sites don't allow you to address feedback that may be incorrect or even defamatory. In fact, businesses have suffered significant financial loss from such reviews.
How do you take control of what is said, what can you do to protect your business reputation that you've worked so hard to achieve?
The service Working Feedback works with you to enhance your business name and reputation, ensuring that it remains positive whilst giving you the ability to address any constructive feedback directly with the customer.
To learn more about staying in control click here