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Top Tips for Repeat Business

Philip Molden Nov 28 2013

Are you saying 'Thank you' to your loyal customers and clients? Of course, you probably say thank-you there and then, but does that stand out in your customer's mind?

Top Tip: Why not send thank you letters the old way and use "snail mail". Posting a letter or postcard to someone makes the whole thing feel much more personal and thought out.

By thanking your loyal customers, you increase the chances of them making repeat business. This little gesture could serve as a reminder, and put you in the forefront of their minds next time they are looking for a similar service or product.

This could be a good time to reward loyalty to encourage them to come back for more. Maybe you could add a free voucher with your thank you letter, or a 'recommend a friend' offer.

Just imagine what using Working Feedback could do for you!

For further information please contact Working Feedback on 0845 340 0038