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Giving that little extra reaps Rewards

Philip Molden Nov 15 2013

Here's a tip to help word of mouth go that little further.

Don't you just love getting that little something free with a service?

How often do you say no to a free biscuit with your coffee, or a free consultation with someone important?

These things probably won't cost a lot in the long run, but they go a long way. Satisfaction is bound to be higher when you are going the extra mile to please someone by adding a little something they didn't expect.

Think about it. A satisfied customer or client is a valuable one. After all, these are the people spreading the word about your business. Are they not worth a little bit extra?

What little extras could you give away for free in your business?

What would you like us to make happen with your feedback today?

For further information please contact Working Feedback on 0845 340 0038