Here's a thought.
Great feedback comes from great customer service. Great customer service comes from great staff training.
So how can you make sure your staff deliver the service you expect from them?
What training have you got in place to make sure your staff are well equipped to deal with everything that comes their way? To find out what training they need, carry out a 'training needs assessment'.
This will identify any areas that need to be improved, and ensure your staff do you proud.
Give yourself the best possible chance of getting some winning feedback sent your way.
For further information please contact Working Feedback on 0800 043 2100 or Visit website