One major benefit of customer feedback is that you can find out what they think about your company or your service.
Why is this useful? Because you can continuously change and improve or develop your service or product according to your customers' needs. Their needs may have changed - how else can you be sure you are keeping up with what they want?
You might even identify a customer need you didn't know about and come up with something new to impress them.
For further information please contact Working Feedback on 0800 043 2100 or Visit website