If you have had an experience with Johnson and Whitehouse and you wish to leave them feedback, please complete
the form below. You may optionally remain anonymous if you wish.
Waiting times are excellent, I am always seen on or very close to my appointment time, and never have to wait more than 5 minutes! The staff are very helpful and friendly, and the cleanliness of the surgery is impeccable.
Thank you for your kind review
Very helpful reception and well organised dentist and her assistant.
Thank you for your response
Very efficient and excellent job done. Thank you
Thank you for your kind reply
Appointment system is very efficient (made 6 months earlier at previous visit). Friendly competent reception staff. Good treatment.
Thank you! from all the staff at J&W
The dentist was very friendly and did my check up fine.
Thank you for your comment
Staff very friendly. Excellent service.
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Always a friendly welcome from the reception staff. Excellent care and advice from Cherie.
Great dentist Amelia and all the girls are lovely, been going for years and makeover looks great too.
Thank you for your kind response
Quick and efficient.
Great staff, lovely dentist surgery and I was seen earlier than my appointment time! Thanks.
Thank you for your review
Outstanding treatment and friendly staff.
No problems encountered. Reception polite. Dentist and Nurse friendly and reassuring.
Thank you for reviewing our practice!
I see Emilia and have done for many years. She's lovely makes you feel totally at ease and wouldn't hesitate to recommend her to anyone. The reception staff are always helpful and very pleasant.
Thank you very much for your review
The reception staff, dentist and her assistants were excellent. Thank you.
Competent dentist. Pleasant can do staff.
Always made to feel welcome and relaxed. An excellent service every time I visit from all staff.
I was given very good advice on how to look after my teeth.
When in need for emergency appointment they have always been accommodating. Dentist Amelia is always reassuring, confident, customer friendly in her work.
Very caring and always gives good advice, works in a very professional manner and is always polite.
Thank you very much
Good service and great treatment. Happy.
Always friendly and helpful and very professional.
Always assessed on arrival, friendly professionals that listen and care. Never feel rushed .
Staff very helpful.
On time and did a first class job of cleaning my teeth.
Friendly receptionists and a perfect Dentist.
Excellent treatment and customer service. Always willing to assist in an emergency.
Always satisfied with my treatment. Always happy to see Amelia really nice dentist who provides a great service.
Prompt, professional, efficient and always 'service with a smile' from the whole team - putting patients completely at ease.
Very efficient reception staff, lovely waiting area newly decorated and friendly dentist who always puts me at ease.
Thank you for your kind feedback
I have used Johnson and Whitehouse since I was a child and I have always received the best dental care and customer service. My own children now use the practice, we will not go anywhere else.
Always polite and friendly on reception; the dentist and assistant put you at ease during your treatment.
Thank you for your kind review of our practice
All the practice staff are very welcoming whilst maintaining the highest levels of professionalism. I have recommended Johnson and Whitehouse to several family and friends who have all been extremely pleased with the service that they have received.
Amelia is an excellent dentist. Made me feel comfortable and calm throughout. She made what is normally an unpleasant trip for me very relaxing. I was made to feel valued as a client. Thank you.
Great clean, friendly, service always.
Very clean, friendly staff. Little bit of a wait but they were apologetic.
Thank you for your feedback! from all the staff at J&W
Extremely compassionate and understanding about my fears. Reassuring and supportive.
Quick check in, on time, great enthusiastic dentist.
Fantastic service, fantastic dentist.
Very happy with my most recent check up. New dentist was attentive throughout and put my mind at ease.
Very friendly and professional staff. I always feel relaxed before and after my visit.
As always excellent treatment from Emilia.
Thank you for your feedback, glad you are happy with treatment received.
Reception staff always welcoming. Very little, if any waiting time. Kalpana is considerate and patient, takes time to explain treatment and does a really good job. Her assistant is lovely cheerful and together they make the experience a good one. I always come away feeling grateful. Keep up the good work.
Thank you for taking time and giving feedback, glad you are happy with our service, from all of the team at J&W
Reception staff, dentists and dental nurses all very friendly and professional. I called in to the surgery because I had toothache And my check up was not due for 3 weeks. The receptionist took my phone number and called me back the same day to let me know there was a cancellation therefore a slot was available.Within 48 hrs I had seen the dentist and had a filling. Problem resolved. Thanks to all the team.
Thank you for your kind feedback, glad you are happy with the service, from all the team at J&W
Emelia is outstanding.
Very good care and administration.
Thank you for your feedback
Good efficient service, appointment on time with no wait.
Always happy with treatment and cost of treatment.
A pleasant experience and I felt really valued as a client. The receptionist looked after my sleeping son behind the desk whilst I attended the dentist upstairs. Very happy with my experience!
Thanks for your comment from all at J&W
Very helpful and reassuring.
Very good service, pleasant staff.
Always puts you at ease no matter how nervous you are.
Swift and efficient.
Thanks for your feedback from all at J&W
Very good. Polite and pleasant staff.
Thank you for your feedback from all at J&W
Friendly and helpful staff.
Thanks for your feedback
Always treated with courtesy and respect by all members of the team. Fantastic service every time.
Thank you for your comment from all at J&W
Always happy with the treatments that I have had. Reception staff very friendly and try to fit appointment in as soon as possible.
Cherie is the best dentist I have been to. I am very nervous and she always makes me at ease.
Very clean, efficient, not kept waiting and Emilia as lovely as always.
An experience to the dentist from start to finish is incredibly important to me and my family, and for most patients I would say.
Starting with friendly staff who have the time to chat and put you at ease, to visually know and smell the hygiene is at its highest while waiting. Once in that black chair I can completely TRUST Amelia and her assistant who always, always takes time to listen! I hope Amelia never leaves!
Thank you for your feedback from all the J&W team
I am scared to go the dentist but I am made to feel less scared as you are so caring and gentle.
Thank you for your kind feedback and glad that we are able to make your experience more pleasant.
Lovely dentist, always so pleasant.
Thank you for your reply!
Efficient and informative.
I don't feel the practice runs as well now, another 20 min wait for my appointment yesterday and 25 min wait on my previous appointment.
Thank you for taking the time to leave feedback. We are sorry for keeping you waiting. We always endeavour to keep to appointment times but unfortunately this is not always possible due to the nature of our work.
Staff are friendly and professional. Emila is excellent and due to me being nervous, I feel safe and confident in her hands. Thank you.
Although I couldn't get an urgent appointment on the day, I was fitted in first thing on the following day. The dentist herself is excellent and dealt with my problem efficiently and effectively.
Excellent professional service throughout the practice.
I used to dread going to the dentist until I joined Johnson and Whitehouse. It has easy access, is very clean looking with none of the usual smells you can get at the dentist. The reception staff are very professional and Cherie the dentist I see is wonderful, so cheerful and chatty putting you at ease as soon as you walk through the door. Would highly recommend.
Thank you for your kind response!
Staff are always friendly and helpful.
Fabulous friendly staff.
Calm and relaxing atmosphere in the surgery which I like.
Overall I cannot find anything bad about the surgery.
Very professional service from Cherries.
All the staff are helpful and treat you with a considerate manner.
My experience was pleasant. I was given a friendly, professional and efficient service. Thank you.
Very helpful and professional.
Thank you for your kind reivew
I had a check up yesterday and the dentist said she didn't need to see me for 12 months so very pleased.
Friendly staff and very clean in reception area and dentist room.
Lovely dentist with polite, helpful receptionists. Very clean premises. Love the new refurb. Impressed with the little machine that prints out your next appointment!
As always friendly, no fuss treatment from Emilia.
After several visits to a new dentist in the practice after bad experiences my husband and I asked to change. We were given an appointment with Cherie. Our experience with her was 100% better. She was kind and gentle. We have made our next appointment to see her.
Thank you for your feedback!
Reception staff generally very professional and approachable, my own dentist (Emilia Luk) excellent work, good communicator, very professional.
Thank you for your feedback from J&W team
Friendly, patient, caring, Cherie and the nurse always ask how I am and reassure me before any work is done and are a great team, a credit too your practice.
Thank you Julie for your kind feedback from the J&W team
Very accommodating receptionists, will do their upmost in an emergency situation.. within 24hrs my crown was fixed. The Dental staff and their Assistants are very attentive, courteous and kind, highly recommended.
Thank you very much for your kind feedback!
Been with this Dental Practice for many years and have always been satisfied with the treatment l have received.
Thank you so much for your kind review of our practice
Very professional and friendly atmosphere. I am happy to go to Johnson and Whitehouse.
Thank you for your feedback J&W team
Friendly staff, quick efficient service. Very clean and welcoming.
Thank you for your positive feedback from J&W team
Lovely friendly staff.
Thank you for your kind feedback from the J&W team
Treatment as excellent as always, but for some reason I came away thinking the new reception staff appeared less engaging and friendly than in the past.
Cherie was very professional and understanding with her very nervous patient.
Have been going to this dentist for many years, the service/treatment has never changed. Excellent.
Always polite and friendly.
Thank you for your review!
Friendly staff and good dental treatment.
Its first class service from the moment you book in to the end of your treatment, been with them for years and years and would not go anywhere else.
Treatment and service very good.
Welcoming and friendly receptionist. Clean and bright waiting area. Seen promptly by the dentist.
Very pleasant dentist and assistant, no discomfort during or after my filling. Would highly recommend this practice, always friendly staff.
My experience with Angela the new dentist in the practice was perfect, she has restored my faith in dentists as I'm terrified. As my other lovely dentist Amelia was on holiday would recommend either of them highly.
Treated me very well, great service.
Always professional and I receive excellent treatment from my Dentist.
They were very nice and professional.
My new dentist is fab... However as a family we have had 5 dentists in the last 5 years.
This is ok for myself and the children only having check ups...however my wife's experience has been very different. Lack of continuity hopefully over now.
Thank you for leaving feedback,
We are glad that you are happy with your current dentist, we do endeavour to book with the same dentist where possible.
My painful very loose tooth was removed very quickly after an xray showed it was split in two and I came out smiling.
Always very welcoming and excellent dental care.
Struggled to get emergency appt for 48 hours despite calling at 9am. However, superb service, as usual, once I had appointment.
Sorry about the wait - We are currently experiencing very high volumes of pt calls for emergency appointments. We are happy we resolved this for you
Good appointments service and excellent treatment.
Very professional and caring staff.
Good. Nice work done.
Excellent service, been with you 35 years, always been pleased.
Thanks for your kind words
Fantastic service all round from friendly, professional and helpful staff. Thank you.
Thank you for taking time to leave such lovely feedback
Excellent service to the whole family and patient and helpful responses to all our daughter's questions!
Very good service with excellent trained staff members and very helpful.
Very professional and polite staff.
Overall a very pleasant experience. Dentist was fantastic, very very thorough checkup, I felt like my mouth had a good MOT by the time I left. Enquired about problems I may have been experiencing and offered potential solutions.
Very efficient, polite and welcoming, good communication from the dentist about the treatment.
Polite staff and quality service.
Very efficient and accommodating.
My dentist is professional and I value her opinion. She has a lovely manner too. Admin staff always polite and friendly.
Slick reception. Professional and very pleasant Dentist (Rana)
Caring, many questions regarding my dental welfare. I'm happy. Thank you.
The whole process from making the appointment to seeing the dentist is easy and comfortable. The dentist was excellent in her attitude and procedures.
Thank you for your review of our practice
I have always had a fear of the dentist like a lot of people. It was the staff, from the dentist, to the receptionist who are all really nice, helpful and friendly people who make this place amazing. Thank you.
Always give you clear instructions to the treatment you are getting. They are people friendly too.
Thank you for taking the time to reply
Friendly staff and clean practice, never been a patient anywhere else.
Professional friendly reception staff. Excellent Dentist and Assistant. First class.
Friendly atmosphere, always helpful.
Lovely experience, Cherie was brill as normal, makes you feel relaxed.
Staff where helpful and pleasant.
Very good service, would recommend to anyone.
Very friendly. And efficient. I got a lot of good advice on looking after my gums as I have a problem with them.
Everything is quick and efficient. The staff are friendly and helpful.
Always great, efficient and friendly service. I've always had a good experience with all treatments and staff.
Difficulty getting emergency appointment over phone. But when I went in person reception staff were excellent and the dentist was excellent in treatmentand reassuring me.
Cherie is a great Dentist, one of the best l have had and is competent and has a great client rapport. It is also great the practice is NHS funded.
Thank you for taking the time to leave a review
I was seen an hour after phoning for an emergency appointment for an abscess,
Clean and bright waiting area.
Well when I arrived I was about 15 minutes early but within 5 minutes I was seen to greeted at the door by my dentist with a smile also by the assistant felt reassured by both had my check up done and I was out within 20 minutes no pain whatsoever, would recommend your practice to everyone.
Friendly staff throughout the practice.
Very good service and very friendly.
Very polite and professional service.
Cherie my dentist is very good, always reassures me and the staff are always nice and helpful.
Friendly and efficient, would recommend.
Thank you for your response!
When I come to see my Dentist I feel very relaxed that's only because she make me feel like that. She is very professional in her profession and chats about everyday things with you which makes you feel at ease.
Cannot fault Johnson and Whitehouse. Fantastic service every visit, from reception staff to the dentists.
Love the new fresh clean look, excellent service and advice. Thank you.
Excellent service with follow up care.
Truly helpful staff. All "go the extra mile"
The surgery is nice and bright, the staff are very pleasant and very helpful and the service is brilliant.
Friendly reception staff and lovely informative dentist, keeps you relaxed.
Always happy with the service, staff are really friendly.
Thank you for taking the time to leave feedback for our practice
I always have a welcoming experience from reception to seeing the dentist .
Appointment and treatment with Cherie really good as always.
Excellent service and made me at ease.
Excellent and professional service as always.
Great service at great prices. I used to be scared of dentists... not any more.
Thank you for leaving feedback
Very good professional services.
I'm a very nervous patient but I have always been put at ease before treatment and not made to feel embarrassed.
Staff are very nice and your dental practice is very good, thanks.
I'm not sure of the dentist name but she's lovely, my kids have the same person and they love her too, makes me with a phobia feel so much better. Thank you so much.
Good, friendly staff in a pleasant, clean practice.
Emilia is often late, but she is a brilliant dentist.
We appreciate your comments, We do always try to keep to appointment times, this is not always the case and we can only apologise for your delay..
Appreciate appointments can run over time but am often seen 20 minutes late, desk staff are very helpful.
Thank you for responding to the feedback form.
We appreciate your comment, The practice will always try to keep to appointment times but this is not always possible. We are a very busy NHS practice.
Very professional and seen on time. Keep you updated on your appointment date.
Friendly service. Staff are extremely helpful and very professional.
Everyone was so helpful. I am very happy.
The dentists in this surgery have helped me to get over a pretty big phobia and have sorted my teeth out, I know have no pain and a nice smile, all of the staff are brilliant, thanks.
They are always very good, make you confident with their treatment.
On time, reception staff polite, dentist first class.
Friendly dentist who always tries to put me at ease.
Always friendly and helpful with any queries about dental hygiene.
I worry a lot when I have to go to the dentist but Miss Luk helps you feel comfortable.
Treated by a polite, friendly dentist, put me at ease and must say didn't hurt at all, the staff are good as well, always pleasant.
Very attentive and friendly staff.
The lady and assistant that did my teeth was brilliant. Kind, caring to not cause pain and overall just what you want from your dentist. 10 out of 10.
Friendly staff, efficient service.
Thank you for your lovely review
I had a short delay to appointment time, which was not a problem. I was informed of this as soon as I checked in. The dentist apologised, she is very professional whilst being very caring, making it a stress free visit. Excellent care and treatment.
Always a good service. Amelia has made going to the dentist a good experience for me. Avoided it for many years before.
The dentist was friendly and helpful.
I found all the staff competent and very professional. Thanks.
I have a serious problem of gritting my teeth at night and have done a lot of damage, including breaking crowns. Dr Luk made a new crown and accommodated for my condition whilst maintaining the cosmetic appearance. I could not be more delighted. Excellent dentistry
The work done yesterday was of a standard far above what NHS dentist has ever done and the results are brilliant. The service, treatment and practice are excellent a credit to all that work at J+W. Highly recommended always singing their praises to everyone. Thank you all.
Thank you for your kind review! from all the staff at J&W
Amelia as always was kind and made me feel at ease and carried out the work brilliantly.
Great service and friendly staff, would highly recommend.
For many years I had a phobia about dentists due to a bad experience but at J&W felt very at ease.
Nice atmosphere, clean and very professional with nice staff.
Friendly and professional manner. Treatment up to high standards. Very pleased.
Very abrupt dentist
We are sorry to hear this is how you feel.
Should you wish to discuss this with us further then please call the practice..
Amelia looks after me so well,she's kind,thoughtful and a 1st class dentist..she looks after me & my teeth to perfection!
Pleasant and professional.
There is always a friendly greeting from Jude on reception. Always seen on time. Excellent care and advice from Cherie.
Courteous and friendly service at the reception and in the clinic.
Very nice helpful staff , lovely practice. 5 stars.
Although a visit to the dentist can be daunting, Johnson and Whitehouse staff with their experience and polite comforting manner makes it less so.
Friendly. No long wait. Anxious as I am about dentists I always feel relaxed with my dentist.
Nice friendly service, warm welcome of Dentist and very efficient.
Thank you for leaving a review of our practice
Over all a nice relaxing friendly atmosphere. And great, great treatment and advice.
Very efficient service and fantastic dentist who always puts my mind at rest even though I am always nervous!
Thank you for taking the time to review our practice
Cherie is lovely made me feel at ease, very friendly and professional.
Brilliant dentist, everyone there is lovely.
The dentist Amelia was amazing and couldn't ask for more.
It was a trip to the dentist, work completed in a timely manner and I was seen promptly.
A very professional service, excellent customer care!
Very good dentist, never went to a dentist for years previously, as I had very bad experience,but the young Lady who has been treating me has restored my confidence. Would recommend your practice.
Friendly and professional.
Great service, customer service from your staff was excellent.
Staff very pleasant! Dentist very understanding.
Everyone was very pleasant.
Very pleasant reception staff. Very good treatment by my dentist.
The facility is very clean and tidy. I find the reception team extremely friendly and always helpful. But in particular my dentist Cherie and her assistant make Johnson & Whitehouse a place where I can rest assured I will receive the best possible advice and treatment. Above all I trust and have full confidence in All the advice and work carried out by Cherie who always delivers full customer satisfaction and exceeds all expectations. I have attended Johnson and White House since I was a little boy and the current service provided is the best it has ever been.
Excellent, everything you want from a Dentist.
Clean and bright.
Seen to on time. Staff very pleasant.
I am very nervous and everyone is considerate to my needs and very professional and friendly. Very happy with everything. Thank you.
Excellent as always. Helpful and professional from first phone call through to treatment.
Very friendly and thorough.
The customer service and care received from the team is brilliant.
They always do a fantastic job.
I had to have a tooth out and teeth cleaned and as always Emilias treatment was excellent. Always very caring and thoughtful.
The dentist that I saw this week was a world apart and I didn't experience any pain at all and am no longer scared of visiting the dentist. She was absolutely excellent, thank you so much.
Was seen quickly in an emergency. Very satisfied with the advice and care I received
All very good and prompt.
The surgery is a very welcoming place the staff are always very pleasant and helpful.
The surgery is nice bright and tidy.
Overall I'm very happy being a patient of Johnson and Whitehouse
Very good experience, pleased with service.
Advice and encouragement from my dentist has really improved my dental health. Thank you.
Seen promptly. Dentist friendly and efficient. Clean and pleasant surroundings. Reception good .
Excellent, would not go anywhere else.
Dental hygienist and her assistant were excellent.
All of the staff are friendly and helpful. Cherie is an amazing dentist, really good with the children.
Emilia is the best dentist I have ever had. Very professional and committed but warm and friendly. Highly recommended.
After finally getting the appointments I needed I cannot fault anything else.
Dentist very personable, efficient and knowledgeable. Always receive excellent care from the practice.
Great professional staff and organised.
Good care and advice given.
Thank you for taking time to write a review
Professional service and treatment by dedicated professionals.
Dropping off a Denture for repair was quick and efficient.
I was not looking forward to it but she was brilliant. The bill was also very reasonable so thanks for a great service.
Friendly and efficient.
Lovely clean environment, spacious waiting room, Cherie is a credit to the practice.
Thank you for your kind words
Angela is a great dentist. Excellent manner with patients and explains clearly her findings. Hope she stays around.
I find Emilia the most caring, compassionate dentist I have ever met. I am extremely nervous and have had a few bad experiences but am now happy to have regular check ups.
Lovely friendly staff and Emilia is a great dentist.
Very helpful dentist and very thorough.
My dentist is so nice and very caring! Makes me feel at ease!
Wonderful staff, very helpful.
Many thanks for your kind words
All the staff carry out their duties in a very professional way and make you feel at ease in what could be a stressful experience.
Thank you for taking time to leave such lovely feedback.
Cherie is the best dentist I have had in the last 45 years.
I will pass your kind words on to the dentist Thank you for taking time to respond.
Always efficient service by all the staff, well run.
We appreciate you positive feedback Thank you
Friendly, caring and excellent in all aspects of my dealings. Would not hesitate to recommend Johnson and Whitehouse to anyone seeking dental care.
Many many thanks for taking time to leave such lovely feedback.
Very friendly atmosphere with the Dentist which puts you at ease.
We really appreciate your feedback Thank you
Reception staff are always very helpful and polite.
Emelia Luk and her assistant are excellent.
Many thanks for taking time to leave feedback
I've used Johnson Whithouse for many years properly 30plus. I am extremely nervous due to bad experiences as a child at a local school clinic dentist. I always found seeing the same dentist much comfort . Recently Ive found I dont know any of the dentists and am fitted in with whoever, this is extremely stressful for me, furthermore they seem rushed which I can understand but that doesnt make for a good experience for me, the last 2 visit Ive had same dentist who I feel uncomfortable with as she doesnt seem to have any empathy for my nervousness, now I think it is time probably for a change of dentist which is really sad this does not have any reflect on the nurses or receptionist as Ive always found friendly and courteous towards me.
Thank you for taking time to respond to the feedback request,
Whilst I am sorry to hear that you have had a disappointing experience I am glad that you felt you could inform us about this. We have recently had new dentists enrol at the practice since the retirement of the previous owners and I appreciate that this can be unsettling.
if you would like to call to discuss your concerns further before making a final decision about changing practice then please do give me a call, I will be happy to book you with another dentist if you so choose.
Emily recognises my fear and dealt with me with empathy to ensure all our needs were met.
Really happy to hear that you felt comfortable attending many thanks for responding
I have been a client for a number of years and have found the service to always be professional and accommodating of my diary.
Thank you for taking time to leave positive feedback
Jude the receptionist is outstanding! Emilia Luc also absolutely fantastic! She is brilliant. Jude remembers patients and will do her utmost to accommodate needs.
Thank you for leaving such lovely feedback. I will pass on your kind words.
The whole team are helpful and lovely.
Many thanks for your positive response.
Due to a nasty experience at the dentists when very young I have always been very nervous when attending an appointment. I have been a patient at your practice for many years and the care and consideration I have received, and which is now being continued by Cherie, is second to none.
Thanks for your kind words.
My dentist was very considerate to my needs and sensitive to my needs, excellent service.
Happy we delivered a positive experience
Emilia is fantastic, so nice when you are a bit nervous.
Many thanks for your positive feedback
The dentist is relaxed which makes you relaxed, also friendly.
So glad to hear that you felt you had a good experience
Always pleased with the attention received.
Amelia Luc my dentist is always very professional but also very caring, a credit to this practice.
Thank you for your positive feedback
Dropped dentures of for repair. Will be ready today. Excellent service.
Thanks for taking time to leave such positive feedback
Always friendly with useful help and advice.
Excellent experience. The dentist and nurse worked very well together. I do recommend this surgery to my work mates all the time.
Many thanks for your positive feed back and the recommendation to your work colleagues
I find the receptionists very cheerful and helpful and the dentists very caring and helpful also.
Thanks for taking time to leave positive feedback
One of my old crowns broke off and so I popped in to the practice the next morning and was seen straight away. The dentist formulated a plan and the work I needed was completed the next day. Many thanks.
Happy to hear that you felt well cared for. Thanks for your kind words
Thank you Natalie for the fantastic service, and great to see such a happy and friendly team.
Excellent service and all staff very helpful.
Excellent care and very friendly.
Emilia is a very helpful and pleasant dentist.
Staff nice and polite, everything went smoothly.
Thank you for taking the time to write a review
Excellent experience from phoning for an appointment to end of treatment, friendly and caring, its a great team at Johnson Whitehouse Dental Partners.
Staff very friendly, would recommend the practice.
I was pleased with the way they explained things about my teeth and what they were going to do and they were very pleasant to talk to.
Always prompt with appointments, always polite staff and make me feel comfortable.
Relaxed atmosphere, pleasant cheery dentist, put at ease.
Very efficient, clean and well run practice, staff are all polite and professional.
Dentist was excellent in manner.
Fantastic dentist, Cherie is so good, makes the whole experience for my daughter so much easier.
The experience of going to the dentist is made as pleasant as possible, Emilia puts both of us at ease.
Fantastic service! Cherie is a credit to the company.
I have been with the dental practice since it opened, I was 16 yrs, now 61yrs, always had excellent service, friendly, very clean, they always put you at ease and I am a bit phobic of dentists, I always recommend this dentist if anyone asks me, always been a very happy customer.
Really quick and helpful, never kept waiting and kept fully informed. I am really happy with the quality of the work provided.
Friendly staff, lovely homely atmosphere.
Prompt, efficient, friendly.
The reception personnel are very good and polite. The actual new dentist I saw was very polite, friendly and so careful during my routine examination. Her people skills were superb. I am so pleased that she is my new dentist.
As always a great job done
Thank you for leaving feedback on our practice
I felt very comfortable with my new dentist, she was very pleasant, polite and put me at ease.
Dr Luk is an amazing dentist who explains everything that is going on and carried out the procedures really quickly and effectively. She was able to carry out a complicated piece of dentistry very successfully and again quickly. She is an excellent dentist who I trust completely. Her experience shows and she is extremely personable too.
Treated me very nice and made me feel comfortable.
Reception staff are very friendly and explain everything very well. Dentist is always very professional and pleasant. Overall an excellent practice.
Excellent treatment and customer service
Excellent service all round, everyone very helpful.
It was very good, the girls were excellent.
I have been seeing Cherie for a few years now, she is an excellent dentist and I feel like I am in good hands, also the reception staff are friendly too.
Your positive feedback is really appreciated Thankyou
I have always been nervous about going to the dentist following a poor experience when younger. Yesterday was no different, then the dentist not only made me feel at ease she also gave me a technique to relax and was so considerate. I have never felt so relaxed at the dentist and will certainly be recommending her.
Thank you for the positive feedback, we are really happy that you had a positive experience.
Always receive friendly and professional treatment.
Thanks for leaving positive feedback
Nervous before but was soon put at ease, comfortable experience and very pleased with professional service.
Happy to hear that you had a positive visit. thanks for leaving feedback
Staff were helpful and informative, very polite and cheerful smiley which makes a huge difference as you are nervous when you are visiting the dentist and the lovely dentist lady I had looking at my row of condemned houses for teeth was lovely and very professional and made me feel at ease.
Thank you for taking time to leave such lovely comments.
My exam, X Ray and S&P all went well. The Dentist I saw was very nice. And Holly Robson her assistant was too. I have my next appointment in 6 months time. And I left knowing my teeth and gums are in order.
Thanks for responding with such positive feedback..
Friendly efficient practice.
Very helpful and considerate, explaining what they are doing and advising you what to do following treatment. It is a lot less daunting going to the dentist now.
Thank you your positive feedback
Waiting area bright and cheerful. Receptionist and dentist efficient and pleasant.
The dentist I saw was so considerate, she took the best person specific route for my treatment and was very considerate of my anxiety.
Thanks for your positive feedback
Staff were all friendly and polite.
Thanks for your feedback from J&W team
Well on arrival I was greeted with a smile, did not wait long to be seen also the work that was carried out was excellent and no pain, to round it up it was a pleasurable experience.
Thank you for your positive feedback from all the team
All looks nice and fresh and clean which was much needed. Everything else was good.
It was a pleasure dealing with all the staff and the new system seems to work well.
I have been coming to you for many years and rate your services as excellent.
Excellent right through. Staff friendly, efficient and so pleasant. Dentist Amelia is amazing, quietly efficient, delightful to deal with. Very knowledgeable and an asset to your practice.
Very good service on my last 2 visits, on time and treatment seems fine.
Thank you for taking time to leave positive feed back
Professional, dedicated, friendly, and excellent care.
Very good and helpful and friendly staff.
Friendly staff and my dentist Cheri always puts me at ease and is very patient.
Thank you fro your positive feedback
Rang with a problem with gum infection, was given an appointment immediately, saw dentist and tooth was removed. No more pain! Wonderful experience!
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I have used Johnson and Whitehouse for many years and always had an excellent service!
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Very pleased, was in a bad way and the lady was lovely.
Thanks for you kind words
Emelia is always so lovely.
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Always very pleased with the service.
We have used this dentist for several years in preference to some more local to us.
The staff are very professional, caring and understanding which is great for me as I can get quite anxious when receiving treatment, the text reminding of appointments is a brilliant up grade for the practise and should reduce missed appointments and costs.
Thank you for your positive feedback
Kept waiting whilst the hygienist was removed from the treatment room for a dentist to use for an appointment. This was already after the time of my appointment this was annoying.
We are sorry to learn that you were unhappy about your recent visit.
If you would like to discuss this further then please feel free to contact the practice. Thank you.
Wasn't given a full breakdown of what I was paying Â£60 for (it was only a checkup/minor filling). Did not give me information about my teeth after checkup (had to ask as they were about to let me walk out).
I am a nervous patient and Emilia always makes me feel at ease.
I only waited around 4 minutes after my timed appointment. The lady dentist was very nice and informed me of everything she was doing.
I liked how everything was explained by the dentist and was reassuring to have a follow up after few weeks.
A mix up with dates but was sorted next day so all fine and happy.
They are all very friendly, dentist patient and understanding of the fact I am terrified.
Great service from the whole team, nothing is too much trouble and you get plenty of text reminders leading up to your appointment so there is no chance of forgetting it.
I was booked in straight away, seen at my appointment time, and payment was easily sorted.
All staff members were polite, efficient, friendly with a nice atmosphere throughout the building.
Excellent service by the dentist and her assistant.
Good and looked after, thank you.
The staff at the surgery are always very helpful and seem happy to be of assistance. The dentist is always calming and puts the costumer at ease.
Great service. Always friendly and professional.
Always a nice experience, my dentist and staff always so professional, friendly and helpful.