TLC Private Home Care Services Ltd

The Surgery, Bennett Street, Stretford, Trafford, Manchester, Greater Manchester, M32 8SG

 01617 470322

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Telephone
01617 470322
Website
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About TLC Private Home Care Services Ltd

As a family-run business, established in 1993, we understand the importance of the word 'Care' when it comes to 'Home Care'.We believe in providing a reliable and flexible service that meets the needs of each and everyone of our individual Clients and their Family Carers.We do this by only recruiting the best candidates to join our team & providing them with plenty of supported training. The Care Quality Commission says '...for every service we look at - is this good enough for my Mum (or any other member of my family)?'. Over the last 22 years we have helped thousands of people who have chosen us to support their Mum, Dad, Wife, Husband or loved one - so we believe we pass the 'Mum Test'.

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Testimonials

  • Very friendly and excellent care given.
    TLC Private Home Care Services Ltd 17 Oct 18
    Rating: 1 5 5
    Written by

    Having to have a care in my own home was not something I ever expected to need at 47 but after an accident that left me temporarily unable to care for myself I needed to have help. TLC provided excellent care and flexibility in looking after me.


  • Cannot recommend highly enough
    TLC Private Home Care Services Ltd 24 May 18
    Rating: 1 5 5
    Written by

    Our family have been so delighted with TLC. My uncle has complex needs and is very vulnerable and the care he receives is excellent. He tells me he likes all the carers and seeing him smile so much is great. I recently met one of his new carers and what a lovely young lady, she could not have made more of an effort with him and he clearly enjoyed her company.


  • Service with a smile
    TLC Private Home Care Services Ltd 13 Apr 18
    Rating: 1 5 5
    Written by

    When I first moved into Newhaven TLC were the carers on site and from day one I have been treated with the greatest respect.and my dignity has been maintained, I feel that everyone of my carers has become like a friend to me. and I look forward to seeing them everyday. With TLC I always feel included in the conversation rather then excluded. For me the title at the top says it all. Thank you TLC


  • Reply by TLC Private Home Care Services Ltd on 10th May 2018

    Thank you for taking the time to leave us a 5* review! We will make sure this is shared with the whole Timperley team.


     
  • Could not have wished for better care
    TLC Private Home Care Services Ltd 25 Mar 18
    Rating: 1 5 5
    Written by

    Our family have been so impressed with Anita and her team of care staff, in the professional way they have provided such a high standard of care and support for our mum. The kindness, humour and compassion shown to mum really helped to make her final months so much more bearable . They were always quick to respond to any changes in mum's condition to ensure that she was as pain free and comfortable as possible at all times. The team were reliable and formed a lovely bond with mum, and this gave us all great peace of mind. TLC continue to provide care to our dad, and he could not be in better hands. Thank you all so very much from 'B', her husband and daughters and all the family .


  • Reply by TLC Private Home Care Services Ltd on 11th May 2018

    Thank you for taking the time to leave us a 5* review! We will pass on your comments to Anita and her West (Urmston, Flixton, Davyhulme) team.


     
  • Tlc put me at ease
    TLC Private Home Care Services Ltd 11 Apr 17
    Rating: 1 5 5
    Written by

    T.L.C is very very caring all staff are very nice to i feel relaxed with them all. I have been with them for 4 years thank you for for you help.


  • Reply by TLC Private Home Care Services Ltd on 11th May 2018

    Thank you for taking the time to leave us a 5* review!


     
  • Caring and kind
    TLC Private Home Care Services Ltd 27 Oct 16
    Rating: 1 5 5
    Written by

    To all who have been involved in caring for Mum and Dad, thank you so much for your kindness and caring continuously for Dad too.


  • Reply by TLC Private Home Care Services Ltd on 11th May 2018

    Thank you for taking the time to leave us a 5* review!


     
  • Extremely helpful
    TLC Private Home Care Services Ltd 27 Oct 16
    Rating: 1 5 5
    Written by

    TLC Private Home Care Services were extremely helpful and clearly knew the needs and requirements very well. They have gotten to know their client over a period of time and the client is very relaxed and comfortable. I am confident they would attend to his day to day requirements and if they were not able to do so they would contact me.


  • Reply by TLC Private Home Care Services Ltd on 10th May 2018

    Thank you for taking the time to leave us a 5* review!


     
  • Thank you so much for acting so quickly
    TLC Private Home Care Services Ltd 27 Oct 16
    Rating: 1 5 5
    Written by

    Thank you so much for acting so quickly last week in getting emergency help for my Mum. Thanks again for your care and understanding.


  • Reply by TLC Private Home Care Services Ltd on 10th May 2018

    Thank you for taking the time to leave us a 5* review!


     
  • Wonderful service from a wonderful team
    TLC Private Home Care Services Ltd 01 Sep 16
    Rating: 1 5 5
    Written by

    What a wonderful caring service Georgia, Cate, Wendy and the rest of the TLC team have given mum. Nothing was ever too much for them and our family will always remember the care and compassion so willingly given to mum over the last year. Regrettably mum had to leave her home and move to a nursing home but she will always remember you all with great love and affection. Many thanks to you all - you really will be missed.


  • Reply by TLC Private Home Care Services Ltd on 29th September 2016

    Thank you, Paul, for taking the time to leave us a 5* review and for your kind comments. We will share them with the staff you mentioned and the other Carers who have supported your Mum. We hope she has settled in to her new home well.


     
  • Outstanding care
    TLC Private Home Care Services Ltd 13 Aug 16
    Rating: 1 5 5
    Written by

    Jo and Jayne have been coming to get my mother up, washed and dressed for almost 12 months. Mum can be a challenge but they both have infinite patience with her and always treat her with kindness and respect. I cannot thank them, and TLC, enough. I wouldn't hesitate to recommend TLC to anybody needing care at home.


  • Reply by TLC Private Home Care Services Ltd on 29th September 2016

    Thank you, Marie, for taking the time to leave us a 5* review and for your kind comments. We will share this with the Carers you mentioned and the team that support your Mum, which will certainly make their day.


     
  • Amazing company to work for
    TLC Private Home Care Services Ltd 25 Aug 16
    Rating: 1 5 5
    Written by

    Amazing company to work for and amazing customer interaction, seniors and management truly have an affinity with staff and customers. Five star rating from me as a former employee.


  • Reply by TLC Private Home Care Services Ltd on 29th September 2016

    Thanks for the kind comments - they are things we constantly strive for!


     
  • A very helpful company
    TLC Private Home Care Services Ltd 28 Jul 16
    Rating: 1 5 5
    Written by

    A very helpful company able to supply conscientious carers at very difficult times. I am POA to a 100 year old lady in poor health and have found carers themselves to be very responsive to the elderly lady and often would put themselves out to be sure she had someone with her at all times. There were times when I did not know whether the lady would be at home or in hospital but administrative staff were extremely helpful and the lady was never without a carer. The elderly lady was always pleased to see her carers. I am very grateful to them and to senior staff at TLC.


  • Reply by TLC Private Home Care Services Ltd on 26th August 2016

    Thank you, Harry, for your kind comments and 5* review. We will share it with the team that were involved with this lady's care, which will certainly bring a smile to their faces.


     
  • Outstanding professional service
    TLC Private Home Care Services Ltd 01 Jul 16
    Rating: 1 5 5
    Written by

    I would like to take this opportunity to say many thanks to Georgia, Cate,Debbie, Roxy, & the rest of the team who unfortunately I don't know their names. The team care for my brother, also my sister-in-law who can be very rude & difficult at times. My brother who had major heart surgery was the main carer for his wife for many years & has found it difficult to accept care from anyone before however the carers have built up a fantastic relationship with my brother who is now accepting the support required for him & his wife. The team have shown respect/dignity at all times, the team is flexibile when needed, contact family when required to notify of any issues or problems. As a professional who has had many years experience of care agencies I cannot praise this team enough. Many thanks girls for all your hard work / dedication & professionalism shown to the people you assist and support to enable them to remain in their own homes. Well done TLC


  • Reply by TLC Private Home Care Services Ltd on 26th August 2016

    Thank you for taking the time to leave your kind comments and 5 star review. We will make sure that this is shared with the Carers you mentioned and the rest of the team. Having such positive feedback from someone with many years of experience of care agencies means a lot to us all.


     
  • Outstanding care and kindness
    TLC Private Home Care Services Ltd 16 Jun 16
    Rating: 1 5 5
    Written by

    We are carrying out Mum's wishes to give her and our heartfelt thanks for the outstanding care and kindness you gave her allowing her at all times the dignity she treasured and enabling her to stay at home.


  • Reply by TLC Private Home Care Services Ltd on 26th August 2016

    Thank you for the kind feedback - we will pass it on to the team who supported your Mum.


     
  • Like a old friend dropping in
    TLC Private Home Care Services Ltd 12 May 16
    Rating: 1 5 4
    Written by

    The girls from TLC have been coming to see my Dad now for two and half years following the death of my Mum over this time the senior carers Aileen & Pat have formed a special relationship with him - they are always very flexible with their time and often stay and have a nice chat and a brew - they are like two old friends dropping in to see Dad (like the advertising for the Manchester Evening News used to say ) so my Dad always looks forward to them calling as their bright and cheery disposition always brings a smile to his face


  • Reply by TLC Private Home Care Services Ltd on 15th June 2016

    Thank you, Charles, for taking the time to leave us a review and for your kind comments. We will pass on the feedback to the team that support your Dad.


     
  • Wonderful service
    TLC Private Home Care Services Ltd 08 May 16
    Rating: 1 5 5
    Written by

    We would like to express our Gratitude for the wonderful care given to our Mum. Nothing is too much trouble and Mum is well fed, clean and still living in the home she loves. So thank you very much


  • Reply by TLC Private Home Care Services Ltd on 15th June 2016

    Thank you for the kind words & for taking the time to leave us a 5 star review. We will pass on your feedback to the staff supporting your Mum.


     
  • Above and beyond our expectations
    TLC Private Home Care Services Ltd 27 Mar 16
    Rating: 1 5 5
    Written by

    The staff at TLC have gone out of their way to provide excellent care to my Uncle over the past few years, we could not have managed without their support, hard work and proactive communication.They have kept my uncle well fed ,clean and happy, they have kept his house clean also. They have always let myself and my family know whenever there has been a problem and worked with us to sort problems out.He has looked forwards to their visits and enjoyed a cream cake and cup of tea with them.Recently he was discharged home from Wythenshawe hospital, this could have been a disaster as TLC were told his care needs had not changed.He is now infact peg fed fortunately Cate had kept in touch with us and knew this was not true and so averted a dangerous discharge.It is now difficult to manage my Uncle at home but TLC have risen to the challenge and are enabling my Uncle to stay in his own home .We would like to thank Cate and the whole team for all their hard work , we really appreciate all you do for my Uncle. THANK- YOU.


  • Reply by TLC Private Home Care Services Ltd on 1st April 2016

    Thank you for the kind comments and 5* review, Angela. We're very glad your Uncle is now back home and safe, and we will make sure Cate & the Timperley team know about your feedback.


     
  • Thank you tlc
    TLC Private Home Care Services Ltd 08 Mar 16
    Rating: 1 5 5
    Written by

    Thank you Michelle, Sharron and Pippa for looking after dad. You always arrive on time with a smile and are happy to chat with dad which he enjoys. As I don't live near by it's reassuring to know he is being supported to be as independent as possible. The girls encourage dad with daily tasks and are always happy to bring in fresh bread, milk etc when necessary. From the outset our questions and queries have been answered promptly. Going forward I feel confident that TLC will alert me to any changes in dad's needs and accommodate them accordingly.


  • Reply by TLC Private Home Care Services Ltd on 15th March 2016

    Thank you, Val, for your 5 star review and kind comments about our Partington team. We're very happy that you are confident in our support given the fact that you live a distance away from your Dad. We will make sure the team receive your feedback, which will mean a lot to them all.


     
  • Julie & family
    TLC Private Home Care Services Ltd 03 Mar 16
    Rating: 1 5 5
    Written by

    Me & my family would like to thank Georgia,Wendy, Sophie and the rest of the team for the excellent service they provide to my mum who has Alzheimer's. She really enjoys there company and looks forward to them coming. They go above and beyond in the care they provide. They will ring me up if they have any concerns which is a great comfort to know they take care in their work, not like some carers you read about. Thanks again ladies for doing a great job.


  • Reply by TLC Private Home Care Services Ltd on 19th March 2016

    Thank you, Julie, for your 5 star review and kind words. We will ensure that the Sale team receive your feedback, which means a lot to them.


     
  • Wonderful team and excellent service.
    TLC Private Home Care Services Ltd 25 Feb 16
    Rating: 1 5 5
    Written by

    I wanted to express my sincere thanks to Georgia and her team for the excellent care and support given to my 92 year old mother. I cannot sing their praises high enough as whatever problem or need arises, I know my mum is in safe hands. Being blind, it is comforting that she gets consistent carers and knows who is coming into her home. Everyone is caring, conscientious, very professional and always have the time just to chat and treat mum like a friend, not just a client - a very rare trait nowadays. Mum has had a number of hospital visits recently and the care and support given by TLC on her return home has been exceptional. When new problems arise, their first thought is how best to resolve them and will doggedly liaise with GP & NHS teams to get a timely and effective resolution to improve matters for mum. Thank you TLC for a wonderful team and excellent service - other care agencies could learn a lot from you.


  • Reply by TLC Private Home Care Services Ltd on 17th March 2016

    Thank you, Paul, for your kind comments and 5 star review. We will ensure Georgia and her team in Sale receive your feedback, which will mean a lot to them.


     
  • Excellent service
    TLC Private Home Care Services Ltd 11 Feb 16
    Rating: 1 5 5
    Written by

    TLC has staff who provide an excellent service. The two main carers who come to my mother are punctual, friendly and patient. If one is unavailable for any reason the other turns up. My mother isn't the easiest to get up but they are patient and treat her with dignity at all times. Both carers stay for the full 30 minutes, they don't rush away, a rarity in my experience.


  • Reply by TLC Private Home Care Services Ltd on 16th February 2016

    Thank you for the kind comments and 5* review. We are very pleased you & your Mother have had such a positive experience with TLC!


     
  • Our grateful thanks
    TLC Private Home Care Services Ltd 26 Jan 16
    Rating: 1 5 5
    Written by

    We would like you all to know how much we valued the care you gave so willingly to G - a hard taskmaster at times! We know he was very demanding at times, but never did I see any sign of irritability on your parts, a true test of dedication to your Clients. You can be justly proud of your professions. Our grateful thanks to all of you for helping to make G's last years so tolerable! He missed his home and garden in Yorkshire but we all did what we could to make up for it! We are so grateful to you all.


  • Reply by TLC Private Home Care Services Ltd on 13th February 2016

    Thank you, Colin & Claire, for your kind comments. We will ensure that the team who supporting G receive this feedback. It makes us very happy to have made such a difference in G's life.


     
  • A big thank you
    TLC Private Home Care Services Ltd 17 Dec 15
    Rating: 1 5 5
    Written by

    To all of the carers that looked after mum over the past few years. A big thank you from all the family for all your care and attention she is happily settled in her new home.


  • Many thanks to the tlc girls, who always go above and beyond our expectations.
    TLC Private Home Care Services Ltd 09 Jan 16
    Rating: 1 5 5
    Written by

    The girls at TLC are friendly, approachable, always on time and available at a moment's notice to talk to over the phone. The lady who has been looking after my mother-in-law for the last 6months has shown nothing but outstanding practice, fulfilling tasks one would not expect of them. The girls have created a good bond with my mother-in-law ensuring she feels comfortable and safe in there presence. She responds well to them getting up and joining them in the kitchen which they encourage to help with her mobility and circulation. Georgia in particular we can contact via phone call or text, and she will reply as soon as she receives the message; has been a great peace of mind to our family. Keeping us up-to-date with any changes, worries they may have and setting our minds at rest that my mother-in-law is in safe well trained hands.


  • Reply by TLC Private Home Care Services Ltd on 29th January 2016

    Thank you, Lynda, for your 5 star review and your very kind comments. We will ensure that Georgia and her team get a copy of your feedback, which we're sure will mean a lot to them.


     
  • You went above and beyond!
    TLC Private Home Care Services Ltd 17 Dec 15
    Rating: 1 5 5
    Written by

    I just wanted to say 'thank you' so much for your help and support with my mum, 'J'. I especially wanted to say thank you to 'JR', who was amazing with mum and really understood dementia and became a friend to my mum. It is quite a specialist field and 'JR' treated my mum as you would anyone else which was refreshing to see. 'JR' managed to get mum to eat, which was a massive issue with mum's care, and she was quite frail and thin. Through understanding that people with dementia need a different approach, and quite frankly that choice needs to be directed in a different way, she managed to get mum to eat. She was so patient and didn't rush in straight to the kitchen, she sat with mum and talked calmly and then approached eating which was the key to getting mum relaxed enough to eat. I can't thank 'JR' enough. She is a star and a credit to TLC. I hope they realise what an asset they have in her, and how she understands dementia in a way that others really could learn from. She has an amazing sense of humour that really clicked with mum, and I often came into the house to hear them laughing together which was lovely and reassuring. It meant to me that mum was safe and relaxed enough in her company, and that is worth thousands to someone who entrusts the care of a loved one in someone else. 'JR' also went above and beyond, offering to pick up fish and chips, milk, bread etc when it was needed. Letting me know what mum liked or disliked if I'd bought something new to try, sorting medication out then it hadn't arrived etc. The list is endless.


  • Thank you all!
    TLC Private Home Care Services Ltd 17 Dec 15
    Rating: 1 5 5
    Written by

    To all the staff at TLC, I would like to thank you ALL most sincerely , for your care, your kindness and patience. Your girls were absolutely wonderful! Far beyond the call of duty, and, in return 'J' thought the world of all of them. The funeral service was beautiful in its own way and even more so due to many carers having managed to make it. In conclusion, thank you also for the lovely flowers. I am sure 'J' would be saying 'ah I wonder why they are so good to me'.


  • Polite and understanding
    TLC Private Home Care Services Ltd 16 Dec 15
    Rating: 1 5 5
    Written by

    My Mum has TLC carers who I feel look after her and her needs. She has dementia and they give her the daily medication which is needed, if Mum refuses then try again. If any problems the head carer rings myself or my sister straight away. They have also supported my family when we have had difficult times with Mum. All the carers are polite and very understanding. I feel they take some of the strain off me, dealing with Mum.


  • Complete satisfaction
    TLC Private Home Care Services Ltd 16 Dec 15
    Rating: 1 5 5
    Written by

    The care that is taken by the carers is given by the girls with ease and warmth. Clients wishes are respected and personal dignity is maintained. Any changes are considered by staff who do their best to help, especially if clients are prepared to help. I do not see any reason to change and am proud to say they give complete satisfaction.


  • The tlc ladies are brilliant
    TLC Private Home Care Services Ltd 10 Dec 15
    Rating: 1 5 5
    Written by

    The TLC ladies are brilliant, always on time and very helpful. They always have a smile and on days when I feel down they cheer me up. I am very impressed.


  • Reply by TLC Private Home Care Services Ltd on 17th December 2015

    Thank you for your 5* review and kind comments! We're glad our staff can cheer you up when needed. That's all part of our service!


     
  • Caring with a smile
    TLC Private Home Care Services Ltd 04 Dec 15
    Rating: 1 5 5
    Written by

    The carers are very attentive and caring both to Mum who needs the care and also to Dad who helps to look after Mum. Everybody is very friendly and they relate well to family members and visitors. I never need to worry if for any reason I cannot get to see Mum and Dad as I know they are being looked after on a daily basis.


  • Reply by TLC Private Home Care Services Ltd on 17th December 2015

    Thank you, V, for your kind comments and 5* review. We're glad we can provide peace of mind for you if you ever can't make it over to visit your Mum & Dad. We will pass your comments on to the team who support them.


     
  • Very caring staff
    TLC Private Home Care Services Ltd 13 Nov 15
    Rating: 1 5 5
    Written by

    The staff from TLC Private Home Care are always prepared to listen to family members if they have a question. They put themselves out to help Mum, especially at difficult times. They are always on time with a smile of their face. Excellent all round.


  • Reply by TLC Private Home Care Services Ltd on 21st December 2015

    Thank you for your very kind comments, S. We will ensure they are passed on to the team supporting your Mum and we will continue to strive for that 'excellent' standard.


     
  • Excellent care from all staff
    TLC Private Home Care Services Ltd 29 Oct 15
    Rating: 1 5 5
    Written by

    We have received excellent care from all of the staff, nothing is too much trouble. My sisters and I are very pleased Mum has a home here, such a relief to us. Members of staff are always willing to talk to us and discuss things, Mum always looks very well cared for.


  • Reply by TLC Private Home Care Services Ltd on 13th November 2015

    Thank you, S, for taking the time to leave us a 5* review and for your kind comments. We will pass them on to our team that support your Mum.


     
  • Very dedicated to duty
    TLC Private Home Care Services Ltd 22 Oct 15
    Rating: 1 5 5
    Written by

    My Mum is 95 and deaf. Her health has deteriorated in the last half year. The team at TLC always seem to be on the ball with any changes. They see to equipment and medics that may help her. They help Mum get out of the apartment to let her meet others. Always keep her clean and tidy. I am kept up to date and never made to feel guilty.


  • Reply by TLC Private Home Care Services Ltd on 30th October 2015

    Thank you for your 5* review, C, and for your kind comments. We will ensure that Cate and her team receive the positive feedback and continually strive to keep this high standard.


     
  • Professional, kind and caring
    TLC Private Home Care Services Ltd 29 Sep 15
    Rating: 1 5 5
    Written by

    I feel that all if the carers that I have encountered from TLC Private Home Care have been very professional, kind and caring.


  • Reply by TLC Private Home Care Services Ltd on 29th October 2015

    Thank you for your kind comments! We will make sure they are passed on to our team.


     
  • Tender, loving care
    TLC Private Home Care Services Ltd 01 Sep 15
    Rating: 1 5 5
    Written by

    My mother, who is difficult to manage due to Parkinsons, is washed and dressed daily by an exceptional team of carers. They are cheerful, kind and always treat my mother with great dignity, respect and care. Their manner with my mother shows their tender, loving care. The carers are also very supportive towards me, her daughter. Both my mother and "S" look forward to their coming. Each carer brings her individual gifts to her care. Please ensure that the company keeps such an outstanding group of carers. Thank You


  • Reply by TLC Private Home Care Services Ltd on 3rd September 2015

    Thank you for taking the time to provide feedback, Ruth, and for your kind comments. We are proud that you feel supported by an 'exceptional team' and that your Mother experiences some of our core values: Dignity, Respect & Care. We will ensure the feedback is shared with the team that support your Mother.


     
  • I could not live alone without them
    TLC Private Home Care Services Ltd 01 Sep 15
    Rating: 1 5 5
    Written by

    I could NOT live alone without them, and I would say if I was not happy with them for whatever reason. When I was in hospital, talking to others, the other ladies asked who did my care, when I told them they all said " I wish we were with TLC".


  • Reply by TLC Private Home Care Services Ltd on 3rd September 2015

    Thank you for taking the time to leave us a 5* review and for passing on the comments from others!


     
  • A very caring provider
    TLC Private Home Care Services Ltd 25 Aug 15
    Rating: 1 5 4
    Written by

    The carers all treated Dad with courtesy & respect and supported him effectively.


  • Reply by TLC Private Home Care Services Ltd on 3rd September 2015

    Thanks you for taking the time to leave us your review, Dianne, we will pass the positive feedback to our team that support your Dad


     
  • Extremely likely to recommend
    TLC Private Home Care Services Ltd 19 Aug 15
    Rating: 1 5 5
    Written by

    I would be extremely likely to recommend TLC Private Home Care to friends and family.


  • Reply by TLC Private Home Care Services Ltd on 27th August 2015

    Thank you for taking the time to leave feedback on our service. We're delighted that you'd be 'extremely likely to recommend' us, and we will ensure that your comments and 5 star rating are passed on to our team.


     
  • A caring porvider
    TLC Private Home Care Services Ltd 25 Aug 15
    Rating: 1 5 5
    Written by

    TLC has been very helpful to me during my time with them. The carers who attend to me are very polite, cheerful and friendly. They are good at their jobs. They are good time keepers too, allowing for any unknown emergencies. I look on my present carer as a friend more than my carer, which my husband approves of as it allows me to talk to another lady.


  • Reply by TLC Private Home Care Services Ltd on 3rd September 2015

    Thanks you for taking the time to leave us a 5* review, P, and for your kind comments. We will ensure the team that supports you are aware of your positive feedback, and we are sure it will make them smile.


     
  • Perfectly happy
    TLC Private Home Care Services Ltd 25 Aug 15
    Rating: 1 5 5
    Written by

    I am perfectly happy with the care that you provide. Maria & Kadeeja are the main carers & they work very well getting 'E' up in the morning, and making sure that he is clean, shaven and ready for the day. The only thing that upsets me is the timing & I know there is nothing that can be done about that so I'm satisfied,


  • Reply by TLC Private Home Care Services Ltd on 3rd September 2015

    Thank you for taking the time to leave us a 5* review, D. We will ensure that Maria, Kadeeja & the team who support 'E' receive your positive feedback.


     
  • Helpful staff
    TLC Private Home Care Services Ltd 25 Aug 15
    Rating: 1 5 5
    Written by

    We would have no problems with recommending TLC. Staff have been helpful when contacted. Although not quite as simple as it sounds, we live near Oxford. To our knowledge 'O' is quite content (but confused) with the care she gets.


  • Reply by TLC Private Home Care Services Ltd on 3rd September 2015

    Thank you for leaving us feedback and we will ensure that it is shared with the team that support 'O'


     
  • Home care
    TLC Private Home Care Services Ltd 16 Aug 15
    Rating: 1 5 5
    Written by

    TLC Private Home Care are very good and helpful in keeping clients informed of changes in care they are always available by mobile phone for help.


  • Reply by TLC Private Home Care Services Ltd on 27th August 2015

    Thank you for taking the time to leave your kind review, Chris. We will pass on your comments to the Carers who have supported you and the Office team.


     
  • Care when needed
    TLC Private Home Care Services Ltd 19 Aug 15
    Rating: 1 5 5
    Written by

    I needed care to enable me to get mobile, this was provided by TLC Private Home Care Services.


  • Reply by TLC Private Home Care Services Ltd on 27th August 2015

    Thank you for taking the time to leave feedback for us. We will ensure that Aileen & the team in your area know your comments & that you gave them 5*s.


     
  • Absolutely marvellous
    TLC Private Home Care Services Ltd 13 Aug 15
    Rating: 1 5 5
    Written by

    No sooner had I pulled the emergency cord in my relative's, the staff from TLC Private Home Care came through the door in seconds. They were absolutely marvellous, second to none, and made what was a bad experience a little easier for me.


  • Reply by TLC Private Home Care Services Ltd on 27th August 2015

    Thank you for taking the time to provide feedback on our team at Newhaven. We will pass on your comments to the team and thank them for their support they provided to you.


     
  • My heartfelt thanks
    TLC Private Home Care Services Ltd 19 Aug 15
    Rating: 1 5 5
    Written by

    The carers from TLC Private Home Care looked after my Mum for about 4 years. In that time I had no complaints, if there was any kind of problem, however small, they would let me know and in some cases avoiding anything getting worse. They treated Mum like their own relative, they never forgot that underneath her frailness there was a real person in there. They managed to raise a smile when at time I couldn't, and they respected her dignity at all times. They went the extra mile to ensure Mum was comfortable, my heartfelt thanks go to them. I would always recommend TLC and have always sung their praises.


  • Reply by TLC Private Home Care Services Ltd on 27th August 2015

    Thank you for taking the time to leave such kind comments. It means a lot to us all that you and your Mum had such a positive experience over the last 4 years. We will ensure that your comments to the team who supported your Mum. It means a lot to us all that you mention things like 'smiles', 'dignity' and 'went the extra mile'.


     
  • Kind, caring and considerate
    TLC Private Home Care Services Ltd 13 Aug 15
    Rating: 1 5 5
    Written by

    Our thanks to Aileen and all the ladies at TLC Private Home Care Services for the care and consideration shown to our relative. We know that it was not always easy, but she really did appreciate their care. They were all so kind.


  • Reply by TLC Private Home Care Services Ltd on 27th August 2015

    Thank your for taking the time to send your feedback to us. I have passed on the kind comments to Aileen and her team in Stretford. It means a lot to us that your experience of our services exemplified some of our core values: care, consideration and kindness.


     
  • I cannot praise them enough
    TLC Private Home Care Services Ltd 05 Aug 15
    Rating: 1 5 5
    Written by

    I would like to express my thanks to all of the staff at TLC Private Home Care Services for the care given to my Mother. They were extremely supportive and helpful and I would like to commend them for their unstinting care and support, they really do care, it is not just a job. They pay attention to the details and see their client as a person, when Mum became bed ridden it is a testament to their high standard of care that she did not get any pressure sores. They dressed Mum as she liked to be dressed and remembered her sweet tooth, they arranged her hair appointments and chattered to her, telling her jokes. Their skill, knowledge, care and support changed Mum's life enormously, it also changed my life as I had the utmost confidence that Mum would be safe, happy and nurtured.


  • Reply by TLC Private Home Care Services Ltd on 27th August 2015

    Thank you, K, for taking the time to give us feedback. We really appreciate it and have passed the review on to our team member that supported your Mother.


     
  • Professional and caring staff
    TLC Private Home Care Services Ltd 29 Sep 17
    Rating: 1 5 5
    Written by

    Thank you to all of the staff at TLC for looking after Mum and Dad. The support and help given was amazing, especially in times of need when extra visits were required. They could not have managed without you and it was reassuring to know that their well-being was always important to you. Every carer was happy, kind and thoughtful and treated both of my parents with dignity, no matter how upset or ill they felt. Thank you for everything you did.