Kivernell Care

1st Floor, 54 High Street, Lymington, Hampshire, SO41 9YA

 01590 670440

Quick Summary

Telephone
01590 670440
Website
Click to visit
Score
91%
Reviews
150
Rating:


5 stars (based on 150 reviews)
Rated from 1 to 5

About Kivernell Care

Established in 1996, Kivernell Care Ltd are a privately owned company that specialises in delivering high quality home care and live-in care.We provide fully qualified and highly trained carers to elderly and disable people who need assistance to maintain an independent lifestyle in their own homes.Kivernell Care Ltd are also able to help in the rehabilitation and care of adults recovering from illness or injury as well as assisting in the provision of palliative care.Whether you're looking for regular or occasional short visits through to live-in care, Kivernell Care Ltd can help.

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Testimonials

  • Kivernell care
    Kivernell Care 27 Jun 17
    Rating: 1 5 5
    Written by

    We would like to thank the carers and office staff from Kivernell for their immense support and service over the past two and a half years. Without their daily visits, keeping my wife at home would not have been possible. For myself, their visits helped me cope with the daily routines and getting through some very difficult times. Also, when I moved into a residential home, their thoughtfulness and caring helped me sort out some of the stressful decisions that accompany a life changing future. Overall we feel that they are willing to go the extra mile to make things happen. They deserve to be congratulates and appreciated for all that they do which means so much to those affected by adversity.


  • We cannot thank you enough
    Kivernell Care 22 Jun 17
    Rating: 1 5 5
    Written by

    A heartfelt thank you is being sent from all the family. We cannot thank you enough for all the love and care you gave to our loved one. She truly loved every one of you.


  • Heartfelt thanks
    Kivernell Care 22 Jun 17
    Rating: 1 5 5
    Written by

    The family would like all the carers to know that we are very grateful for the respect and care they took with our Dad. Heartfelt thanks to everyone for the fantastic support we have received, it has been very welcome, especially during the last few weeks.


  • Thorough and cheerful
    Kivernell Care 19 Jun 17
    Rating: 1 5 5
    Written by

    Your girls are thorough and cheerful in their work and very helpful always.


  • Kivernell care
    Kivernell Care 12 Jun 17
    Rating: 1 5 4
    Written by

    Some are very good, others are in a hurry so it is left to me to tidy the bathroom and make the bed. They are supposed to provide 30 mins in mornings and evenings but most of them only do 15 mins in the evening but I still have to pay for 30 mins.


  • Reply by Kivernell Care on 16th June 2017

    It is always advisable to contact the office to discuss if carers are not completing all tasks or the agreed duration of a visit is too much or not enough


     
  • A perfect service
    Kivernell Care 17 May 17
    Rating: 1 5 5
    Written by

    Kivernell Care provide a perfect service.


  • Caring and efficient provider
    Kivernell Care 09 May 17
    Rating: 1 5 5
    Written by

    They always perform their tasks very well. Always willing to do some thing that is requested of them. Pleasant personalities. All seems very satisfactory at present.


  • Untitled review
    Kivernell Care 02 May 17
    Rating: 1 5 4
    Written by

    Because of my health problems it is important for me to have regular same carers who know me and my home. The first year I was with Kivernell I had 25 different carers. It is much better now but weekends are still a problem for them to supply anyone. I realise the firm has difficulty getting people to work on Saturday and Sunday. Kivernell Care is like every other company, dependent on their employees.


  • Reply by Kivernell Care on 3rd May 2017

    Kivernell Care are, and will continue to try to employ more weekend carers


     
  • Very professional
    Kivernell Care 25 Apr 17
    Rating: 1 5 5
    Written by

    Very happy with my care provider. They always provide client list with times, dates and carer names if different will ring me, friendly and very professional.


  • Delighted with the care
    Kivernell Care 25 Apr 17
    Rating: 1 5 5
    Written by

    We have always been delighted with the care offered by Kivernell. All staff are polite, engaging with my husband as well as myself. Carers always come on time. I feel we work as a team, as if I make a suggestion the carers always listen and act accordingly. We have a very friendly but,a t the same time, professional relationship with carers. If I have a problem with any aspect of a situation regarding a carer, this is dealt with promptly and sensitively by office staff and team leaders.


  • Very good care agency
    Kivernell Care 25 Apr 17
    Rating: 1 5 5
    Written by

    A very good care agency, good staff, friendly and my needs are looked after without question.


  • Always cheer me up
    Kivernell Care 12 Apr 17
    Rating: 1 5 5
    Written by

    The carers always cheer me up.


  • Very good carers
    Kivernell Care 28 Mar 17
    Rating: 1 5 5
    Written by

    Kivernell Care have very good carers. They are always willing to help me,


  • Care and kindness
    Kivernell Care 28 Mar 17
    Rating: 1 5 5
    Written by

    The family would like to thank you for the care and kindness you gave to Mum. We appreciated you all very much.


  • Help and support
    Kivernell Care 28 Mar 17
    Rating: 1 5 5
    Written by

    To all of 'A's' carers, thank you so much for all of your help and support over the years.


  • Kind and caring
    Kivernell Care 24 Mar 17
    Rating: 1 5 5
    Written by

    They are both kind and caring staff. They give a weekly list of times they will be arriving each day.


  • Good service
    Kivernell Care 24 Mar 17
    Rating: 1 5 4
    Written by

    The carers are all friendly, considerate and compassionate. They always turn up so are dependable.


  • Very happy
    Kivernell Care 24 Mar 17
    Rating: 1 5 5
    Written by

    Courteous and efficient.


  • Very good carers
    Kivernell Care 23 Mar 17
    Rating: 1 5 5
    Written by

    Kivernell's carers are very good.


  • Caring, patient
    Kivernell Care 23 Mar 17
    Rating: 1 5 5
    Written by

    Caring, patient, very patient with my mother who has dementia and can be very difficult.


  • Patient and thoughtful carers
    Kivernell Care 23 Mar 17
    Rating: 1 5 5
    Written by

    We had used Kivernell for my mother, they were very good - kind, helpful and understanding. When our neighbour, who we look after, needed new carers we asked them to take care of her. She has memory loss, unable to recall recent things. Kivernell's carers are again kind, helpful and very understanding, they are also very patient with our friend, now in her nineties and have helped her to stay in her home, feeling secure in familiar surroundings.


  • Exceptional and flexible care
    Kivernell Care 23 Mar 17
    Rating: 1 5 5
    Written by

    Kivernell understood my mother's changing needs. Always went the extra mile. Sensitive to the situation of other family matters. Their team were very motivated.


  • Simply the best
    Kivernell Care 10 Mar 17
    Rating: 1 5 5
    Written by

    Simply the best, nothing too much trouble and any one moment.


  • Help and care
    Kivernell Care 10 Mar 17
    Rating: 1 5 5
    Written by

    Thank yo Kivernell for all your help and care on behalf of Mrs D.B. and her daughter.


  • Excellent, really caring
    Kivernell Care 10 Mar 17
    Rating: 1 5 5
    Written by

    The Kivernell ladies who care for my Mum are excellent. Really caring.


  • Care
    Kivernell Care 09 Mar 17
    Rating: 1 5 5
    Written by

    Kind, caring staff.


  • Very caring
    Kivernell Care 28 Feb 17
    Rating: 1 5 5
    Written by

    The carers that we have are very caring and understanding of my husband's needs showing patience. It is important to him that he has continuity of carers which we do. Keep up the good work.


  • Kivernell care
    Kivernell Care 16 Feb 17
    Rating: 1 5 3
    Written by

    Sometimes the care I receive is rushed and the allocated time slots dont always work as I need. I have to spend a lot of time on my own without care during the day in which time I only have the cat, TV or radio for company. The carers are all very nice, they try their best, but I feel that because they are rushed I am rushed which is difficult as I have to adapt to time provided. My life is a put up, shut up life.


  • Reply by Kivernell Care on 24th February 2017

    Unfortunately in the majority of cases the commissioned hours meet the care needs but do not allow for companionship time, often leaving service users feeling lonely and isolated if they have not got family/friends to keep them company.


     
  • A good caring provider
    Kivernell Care 16 Feb 17
    Rating: 1 5 4
    Written by

    All carers try very hard to help and do all that you require them to do.


  • Keep us informed
    Kivernell Care 16 Feb 17
    Rating: 1 5 5
    Written by

    They keep us informed of any changes and go the extra mile to help. The staff are brilliant at helping solve any problems that occur.


  • Helpful, friendly
    Kivernell Care 16 Feb 17
    Rating: 1 5 5
    Written by

    Very helpful and friendly.


  • Very caring, respectful
    Kivernell Care 16 Feb 17
    Rating: 1 5 5
    Written by

    Very caring, respectful and on time. We have had them for 8 years.


  • Top care agency
    Kivernell Care 10 Feb 17
    Rating: 1 5 5
    Written by

    I have had Kivernell carers for 2 years, and have never had any issues. The carers are all really good, and nothing is too much trouble when you ring the office. If a carer is held up at a previous call due to waiting for medical assistance (as the carers won't leave someone until they know the person they are caring for are safe or OK), you get a call from the on call carer, and if necessary, they will do your call instead.


  • Caring and understanding
    Kivernell Care 10 Feb 17
    Rating: 1 5 5
    Written by

    All of the points in question are very well done and I am very happy with aspects of the care given to my husband, The ladies who come are of a high standard.


  • Very caring
    Kivernell Care 08 Dec 16
    Rating: 1 5 5
    Written by

    All the staff are very caring and like to have a chat as well. Nothing is ever too much when required. In all a very caring provider, well done.


  • Very happy
    Kivernell Care 08 Dec 16
    Rating: 1 5 5
    Written by

    Very happy with the carers, they look after me well.


  • Very caring and helpful
    Kivernell Care 08 Dec 16
    Rating: 1 5 5
    Written by

    I am extremely happy with the care that Kivernell provide. Staff are helpful and will change the day if you cannot have your usual. Jenny is the lady I speak to and she is very helpful. The lady who stays with my husband to give me a break is extremely nice and my husband gets on very well with her. Very happy with the service they provide.


  • Amazing, thoughtful carers
    Kivernell Care 08 Dec 16
    Rating: 1 5 5
    Written by

    Very pleased with carers and agency for patience and understanding to my Mum and family and all her needs.


  • Dependable
    Kivernell Care 08 Dec 16
    Rating: 1 5 5
    Written by

    Dependable, good time keepers. Good relationship with my husband.


  • Absolutely excellent service
    Kivernell Care 08 Dec 16
    Rating: 1 5 5
    Written by

    Absolutely excellent service.


  • Friendly, helpful
    Kivernell Care 08 Dec 16
    Rating: 1 5 5
    Written by

    The carers are very friendly and helpful. Nearly always ask if there is anything more they can do.


  • Very caring and patient
    Kivernell Care 08 Dec 16
    Rating: 1 5 5
    Written by

    My husband is very slow and his carers are very patient with him, respectful, caring and thorough.


  • Untitled
    Kivernell Care 23 Nov 16
    Rating: 1 5 3
    Written by

    I do not recommend anyone on what to do because I think people should make up their own minds.


  • Kivernell care
    Kivernell Care 23 Nov 16
    Rating: 1 5 1
    Written by

    Calls made on time, usually the same carers.


  • Carers always very helpful
    Kivernell Care 23 Nov 16
    Rating: 1 5 5
    Written by

    My wife, due to her mental health, has difficulty sometimes in adjusting to the fact that a different face can appear on some days and finds the timing calls a little unsettling. This is no criticism of the carers who always do their best in the understood circumstances.


  • Service is good
    Kivernell Care 23 Nov 16
    Rating: 1 5 3
    Written by

    Overall the service is good. We cannot criticise the carers in any way, they are always cheerful and caring.


  • High standard care agency
    Kivernell Care 23 Nov 16
    Rating: 1 5 5
    Written by

    My husband has been receiving care since August 2015 from Kivernell Care. We have found the carers to be efficient, on time, friendly and able to communicate well with my husband, especially his sense of humour. We feel extremely lucky to have such a good care agency for my husband.


  • A very caring provider
    Kivernell Care 23 Nov 16
    Rating: 1 5 5
    Written by

    Their staff are well trained and friendly to clients. Also efficient and honest.


  • The best
    Kivernell Care 23 Nov 16
    Rating: 1 5 5
    Written by

    I would recommend Kivernell Care to others because they are the best.


  • A very caring provider
    Kivernell Care 23 Nov 16
    Rating: 1 5 5
    Written by

    Kivernell Care have provided me very attentively for many years. I am very grateful.


  • Qualified, efficient, caring
    Kivernell Care 13 Oct 16
    Rating: 1 5 5
    Written by

    My carer is qualified, efficient and very caring.


  • Care is good
    Kivernell Care 13 Oct 16
    Rating: 1 5 4
    Written by

    The service and care is good.


  • Responsive and caring
    Kivernell Care 23 Mar 16
    Rating: 1 5 5
    Written by

    Kivernell Care are a very responsive and caring company. They are doing an excellent job.


  • Willing, caring, patient
    Kivernell Care 17 Feb 16
    Rating: 1 5 5
    Written by

    The carers we receive are very willing, caring, patient, respectful and professional with my husband and myself.


  • Very caring and kind
    Kivernell Care 17 Feb 16
    Rating: 1 5 5
    Written by

    The carers are very caring and kind. The lady who runs the team of carers is a great team leader.


  • Care and flexibility
    Kivernell Care 11 Feb 16
    Rating: 1 5 4
    Written by

    We are very satisfied with the care and support that Kivernell provide. The visits that are provided are not on a regular and recurring basis but Kivernell accommodate our requirements and will accommodate changes if required provided reasonable notice is given.


  • Caring and dedicated provider
    Kivernell Care 11 Feb 16
    Rating: 1 5 5
    Written by

    The assessment to provide needs was thorough and concise. The administration and support is excellent, including weekly schedules of carers visits provided well ahead of time. Nothing seems too much trouble. Carers are prompt, personable and skillful.


  • Dedicated carers
    Kivernell Care 20 Jan 16
    Rating: 1 5 5
    Written by

    My husband was cared for by Kivernell Care, at all times the presented themselves in a well dressed manner and a happy, warm welcome. My husband was treated in a most dignified manner, they respected his needs and when he was well enough they were always having a laugh and a joke together. The carers also played a part with the family, making sure we were happy and giving us advice when necessary. Altogether a truly professional team.


  • A good, reliable service
    Kivernell Care 14 Jan 16
    Rating: 1 5 4
    Written by

    Certainly a good reliable service.


  • A five star plus provider
    Kivernell Care 19 Nov 15
    Rating: 1 5 5
    Written by

    The carers from Kivernell Care are exceptional, no rush and they see to every need on each visit. The office staff are top quality, friendly, caring and kept me informed at all times, excellent communication skills. All staff are well trained. Any queries that I had were dealt with at once. I cannot fault Kivernell Care in any aspect of their work.


  • Reply by Kivernell Care on 4th December 2015

    Thank-you for your feedback it is good to know that every member of the Kivernell Team provided an excellent service.


     
  • Excellent care and support
    Kivernell Care 29 Oct 15
    Rating: 1 5 5
    Written by

    My thanks to Kivernell Care for the excellent care and support provided to my parents until independent living was no longer an option for them. If, for any reason, they return home, I will of course call on their services again. The staff helped my parents in a cheerful, professional and caring manner.


  • Reply by Kivernell Care on 4th December 2015

    Thank-you for your feedback it is very important to us.


     
  • Excellent care staff
    Kivernell Care 15 Oct 15
    Rating: 1 5 5
    Written by

    My Mother has had Kivernell for a number of years. She is 95 and living with me. We had to change to direct payments to keep the same care provider. Even though we have to pay half of the fees it is an excellent run care provider and the staff are very professional and caring. I would recommend them to anyone.


  • Reply by Kivernell Care on 4th December 2015

    Thank-you for your comments.


     
  • Excellent company, friendly carers
    Kivernell Care 11 Jun 15
    Rating: 1 5 4
    Written by

    Kivernell Care are an excellent company with friendly carers.


  • Reply by Kivernell Care on 6th October 2015

    Thank you for your comments your feedback is invaluable to us


     
  • Generally good
    Kivernell Care 11 Jun 15
    Rating: 1 5 4
    Written by

    Kivernell Care are generally good, I would be likely to recommend them to others.


  • Reply by Kivernell Care on 6th October 2015

    Thank-you for your comments


     
  • Consistent group of carers
    Kivernell Care 08 Jun 15
    Rating: 1 5 4
    Written by

    In general I am happy with Kivernell Care. I have a consistent group of carers most of whom I have had for at least 2 years. This is particularly important as I am very immobile.


  • Reply by Kivernell Care on 6th December 2015

    Thank-you for your comments they are important to us.


     
  • Utmost kindness and consideration
    Kivernell Care 08 Jun 15
    Rating: 1 5 4
    Written by

    We are extremely happy with Kivernell Care, they have provided us with care for 15 years. They have always treated my wife with the utmost kindness and consideration.


  • Reply by Kivernell Care on 10th December 2015

    Thank-you for your comments as a long standing user of our services your feedback is very important to us.


     
  • Caring and kind
    Kivernell Care 19 May 15
    Rating: 1 5 5
    Written by

    My Mum has been so pleased with the care and kindness she has received from the carers from Kivernell Care. She cannot them or their work.


  • Best carers we have had
    Kivernell Care 19 May 15
    Rating: 1 5 5
    Written by

    We have used other home care agencies but the carers from Kivernell Care are the best we have had. They are mature and have good people skills.


  • Very efficient
    Kivernell Care 19 May 15
    Rating: 1 5 5
    Written by

    A very big thank you to Kivernell Care for helping us with our crisis in cover for my Dad. The lady on duty was very efficient relaying the message, they must have so much on their plate, yet managed to get cover and keep me in touch.


  • Very happy with my carer
    Kivernell Care 19 May 15
    Rating: 1 5 5
    Written by

    I contacted Kivernell Care to let them know how very happy I am with my carer, I am hoping to see her every week.


  • Very good care team
    Kivernell Care 19 May 15
    Rating: 1 5 5
    Written by

    Kivernell Care have a very good care team, I am extremely pleased and would be grateful if my comments could be passed along.


  • Excellent care
    Kivernell Care 19 May 15
    Rating: 1 5 5
    Written by

    We would like to thank all at Kivernell Care for the excellent care shown to our parents over the last few years. Mum now classes them as her friends.


  • Reply by Kivernell Care on 17th December 2015

    Thank-you it is good to hear your feedback covering our care over the years.


     
  • Thank you
    Kivernell Care 19 May 15
    Rating: 1 5 5
    Written by

    On behalf of the family I would like to thank all of the carers who looked after our parents. It was a relief to know they were being cared for so well, it was very much appreciated by us all.


  • Reply by Kivernell Care on 17th December 2015

    Thank-you for your comments your feedback is important to us.


     
  • Quite satisfactory
    Kivernell Care 14 May 15
    Rating: 1 5 5
    Written by

    The care I receive from Kivernell Care is quite satisfactory.


  • I wish to stay with kivernell
    Kivernell Care 14 May 15
    Rating: 1 5 5
    Written by

    I wish to stay with Kivernell Care, I do not want home care from anyone else.


  • Professional and prompt
    Kivernell Care 06 May 15
    Rating: 1 5 5
    Written by

    Kivernell Care are very professional. The carers give brilliant care and recognise my needs very well, they always look smart and are prompt. The girls in the office are very helpful. I am extremely happy.


  • Helpful and understanding
    Kivernell Care 06 May 15
    Rating: 1 5 4
    Written by

    All of the carers from Kivernell Care are very helpful and understanding, and very friendly.


  • All very pleasant
    Kivernell Care 06 May 15
    Rating: 1 5 4
    Written by

    The carers from Kivernell Care come to do my bath. They are all very pleasant.


  • The carers are exceptional
    Kivernell Care 03 Jul 14
    Rating: 1 5 4
    Written by

    The carers from Kivernell Care are exceptional in the way that they deal with every aspect of my care


  • A very good eg!
    Kivernell Care 14 May 14
    Rating: 1 5 5
    Written by

    Kivernell Care began care for my husband in March 2014 so they are farly new to us. After some slight confusion at the beginning things have settled down very well and we are pleased with what they do for him Patricia S


  • A satisfied client
    Kivernell Care 14 May 14
    Rating: 1 5 4
    Written by

    As a son of a client of Kivernell Care and living in France I am very content in connection with the service, care and support being given to my Mother. She is determined to remain in her home and the support being given enabled this Michael P


  • Happy with the service
    Kivernell Care 14 May 14
    Rating: 1 5 4
    Written by

    I am quite happy with the service provided by Kivernell Care. I have a regular team of six carers and a weekly plan provided by Kivernell. The service they provide ranges from perfectly adequate to excellent Brian D


  • Carers are great people
    Kivernell Care 14 May 14
    Rating: 1 5 4
    Written by

    All the carers from Kivernell Care are great people, Tina especially. Thank you Adrian D


  • Very caring provider
    Kivernell Care 24 Apr 14
    Rating: 1 5 4
    Written by

    I am very happy with the service Kivernell Care provide. Their carers are very helpful and cheerful Sylvia P


  • By far the best
    Kivernell Care 24 Apr 14
    Rating: 1 5 5
    Written by

    Weve had quite a few different care companies but this is by far the best! Always on time, very positive staff. Good communication


  • Highly rated
    Kivernell Care 24 Apr 14
    Rating: 1 5 4
    Written by

    I would rate Kivernell Care highly. The carers are efficient and pleasant and I have no complaints against them. Timing is a little off but this isn't often and generally due to a worker being sick or bad weather. I am on the whole very happy with the service, rate it highly Anthony C


  • Satisfied
    Kivernell Care 24 Apr 14
    Rating: 1 5 5
    Written by

    I am very satisfied with Kivernell Care V.L.


  • Very good
    Kivernell Care 24 Apr 14
    Rating: 1 5 4
    Written by

    I get on very well with most of my carers from Kivernell Care. They are very good Maureen P


  • Nice to see someone from kivernell care
    Kivernell Care 18 Mar 14
    Rating: 1 5 5
    Written by

    It is nice to see someone from Kivernell Care each day Hazel W


  • Very good
    Kivernell Care 18 Mar 14
    Rating: 1 5 5
    Written by

    The carers from Kivernell Care are very good


  • Always on time
    Kivernell Care 18 Mar 14
    Rating: 1 5 5
    Written by

    I am very happy with the carer John Gale from Kivernell Care. he is always on time, cheerful and helpful Mr A.B.


  • Make sure regular carer is consistent
    Kivernell Care 11 Apr 14
    Rating: 1 5 5
    Written by

    Try to make sure that we keep the regular carer as much as possible. WG


  • Untitled review
    Kivernell Care 07 Jan 14
    Rating: 1 5 5
    Written by

    The carers from Kivernell Care are very cheerful and look after my husband very well. Mrs E Boyland


  • Untitled review
    Kivernell Care 08 Oct 13
    Rating: 1 5 4
    Written by

    Cheerful staff at Kivernell Care. D Mcghee


  • Untitled review
    Kivernell Care 14 Aug 13
    Rating: 1 5 3
    Written by

    Good quality carers from Kivernell Care.


  • Untitled review
    Kivernell Care 19 Sep 13
    Rating: 1 5 5
    Written by

    Happy carers start the day well at Kivernell Care.


  • Untitled review
    Kivernell Care 15 Aug 13
    Rating: 1 5 5
    Written by

    Kivernell Care has a very informative newsletter. Mrs J. Baber


  • Untitled review
    Kivernell Care 22 Aug 13
    Rating: 1 5 5
    Written by

    Kivernell Care are on time - when I'm told of visiting time, they always come when they say.


  • Untitled review
    Kivernell Care 05 Sep 13
    Rating: 1 5 5
    Written by

    The cares from Kivernell Care are mostly careful and I look forward to their visits. Bob Powis


  • Untitled review
    Kivernell Care 09 Aug 13
    Rating: 1 5 4
    Written by

    Kivernell Care have a very good set of carers.


  • Untitled review
    Kivernell Care 14 Aug 13
    Rating: 1 5 4
    Written by

    Carers are most kind at Kivernell Care.


  • Untitled review
    Kivernell Care 15 Aug 13
    Rating: 1 5 5
    Written by

    The carers at Kivernell Care are so helpful and see my parents needs are fulfilled. We are especially pleased with the dedication and professionalism of Karen G and Alison G.


  • The kindness of care
    Kivernell Care 14 Aug 13
    Rating: 1 5 4
    Written by

    The kindness and care of some some carers from Kivernell Care. A phone call is appreciated to tell me if time and/or carer altered.


  • Untitled review
    Kivernell Care 22 Aug 13
    Rating: 1 5 5
    Written by

    Kivernell Care is very good, their staff are always friendly and caring. I am happy to see cleaning is good.


  • Untitled review
    Kivernell Care 09 Aug 13
    Rating: 1 5 5
    Written by

    Kivernell Care is excellent. Queries were dealt with immediately.


  • Untitled review
    Kivernell Care 08 Aug 13
    Rating: 1 5 5
    Written by

    Kivernell Care are kind, caring, efficient, and always cheerful.


  • Untitled review
    Kivernell Care 08 Aug 13
    Rating: 1 5 4
    Written by

    I have no complaints about Kivernell Care.


  • Untitled review
    Kivernell Care 08 Aug 13
    Rating: 1 5 4
    Written by

    I have no complaints about the care provided by Kivernell Care. Mrs M. Hayes


  • Untitled review
    Kivernell Care 08 Aug 13
    Rating: 1 5 5
    Written by

    Kivernell Care always work with a smile. Yvonne G


  • Untitled review
    Kivernell Care 07 Aug 13
    Rating: 1 5 4
    Written by

    Present carers are excellent, kind, and helpful at Kivernell Care.


  • Untitled review
    Kivernell Care 07 Aug 13
    Rating: 1 5 5
    Written by

    All the carers are very kind and always do everything needed and more. Chats with them keep me going.


  • Untitled review
    Kivernell Care 07 Aug 13
    Rating: 1 5 5
    Written by

    When you tell Kivernell Care that you do not like a carer, they cancel that carer that very day.


  • Untitled review
    Kivernell Care 07 Aug 13
    Rating: 1 5 5
    Written by

    Kivernell Care are a very polite service.


  • Untitled review
    Kivernell Care 07 Aug 13
    Rating: 1 5 5
    Written by

    It is so good that Kivernell Care allow us to have the same carer most of the time.


  • Untitled review
    Kivernell Care 07 Aug 13
    Rating: 1 5 4
    Written by

    Some of the carers are excellent at Kivernell Care.


  • Untitled review
    Kivernell Care 07 Aug 13
    Rating: 1 5 4
    Written by

    The carers are excellent at Kivernell Care.


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    Kivernell Care 07 Aug 13
    Rating: 1 5 5
    Written by

    Kivernell Care are excellent, I could not fault a thing.


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    Kivernell Care 07 Aug 13
    Rating: 1 5 5
    Written by

    Kivernell Care are a very polite service.


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    Kivernell Care 05 Aug 13
    Rating: 1 5 5
    Written by

    Kivernell Care are always there for you.


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    Kivernell Care 05 Aug 13
    Rating: 1 5 5
    Written by

    I liked the care and attention given by John, my carer from Kivernell Care. He is excellent and always cheerful. On the two occasions I have asked for the normal visit to be changed you have been helpful and accommodated my request.


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    Kivernell Care 05 Aug 13
    Rating: 1 5 3
    Written by

    Kivernell Care have willing and cheerful carers.


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    Kivernell Care 18 Dec 12
    Rating: 1 5 5
    Written by

    Kivernell Care in Lymington are very reliable.


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    Kivernell Care 21 Dec 12
    Rating: 1 5 5
    Written by

    My two carers from Kivernell Care are always helpful and cheerful.


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    Kivernell Care 10 Jan 13
    Rating: 1 5 5
    Written by

    Kivernell Care in Lymington are reliable and friendly, the carers also adapt to my needs daily.


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    Kivernell Care 28 Jan 13
    Rating: 1 5 5
    Written by

    Kivernell Care in Lymington help my dad to remain in his home.


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    Kivernell Care 23 Apr 13
    Rating: 1 5 5
    Written by

    Kivernell Care provide an exceptional standard of care for my relative. Prompt, reliable and caring. Name Withheld


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    Kivernell Care 24 Jan 13
    Rating: 1 5 4
    Written by

    Kivernell Care in Lymington are reliable.


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    Kivernell Care 25 Jan 13
    Rating: 1 5 5
    Written by

    Kivernell Cares staff are all smartly dressed in uniform.


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    Kivernell Care 23 Jan 13
    Rating: 1 5 4
    Written by

    The carers that call at my house are very good, pleasant and thorough.


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    Kivernell Care 23 Jan 13
    Rating: 1 5 5
    Written by

    Kivernell Care in Lymington have pleasant and kind staff.


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    Kivernell Care 17 Jan 13
    Rating: 1 5 5
    Written by

    Kivernell Care in Lymington are always happy and smiling.


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    Kivernell Care 17 Jan 13
    Rating: 1 5 4
    Written by

    Kivernell Care in Lymington communicate to me about who is coming in writing.


  • Untitled review
    Kivernell Care 17 Jan 13
    Rating: 1 5 4
    Written by

    Kivernell Care in Lymington are very kind, helpful carers..


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    Kivernell Care 21 Dec 12
    Rating: 1 5 5
    Written by

    I would highly recommend Kivernell Care in Lymington.


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    Kivernell Care 10 Jan 13
    Rating: 1 5 4
    Written by

    The staff who come and look after my mother are excellent.


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    Kivernell Care 10 Jan 13
    Rating: 1 5 5
    Written by

    Staff at Kivernell Care are always cheerful and very friendly. Mr & Mrs Mark Cleall.


  • Untitled review
    Kivernell Care 10 Jan 13
    Rating: 1 5 4
    Written by

    I would highly recommend Kivernell Care in Lymington.


  • Untitled review
    Kivernell Care 10 Jan 13
    Rating: 1 5 4
    Written by

    Care staff at Kivernell Care seem capable of working in different houses effectively. Name withheld


  • Untitled review
    Kivernell Care 10 Jan 13
    Rating: 1 5 5
    Written by

    I would highly recommend Kivernell Care in Lymington.


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    Kivernell Care 10 Jan 13
    Rating: 1 5 4
    Written by

    I like having the same carers every time from Kivernell Care.


  • Untitled review
    Kivernell Care 10 Jan 13
    Rating: 1 5 5
    Written by

    Reliability of service and quality of carers from Kivernell Care in Lymington.


  • Untitled review
    Kivernell Care 10 Jan 13
    Rating: 1 5 5
    Written by

    All the carers are kind, polite and trustworthy.


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    Kivernell Care 27 Dec 12
    Rating: 1 5 4
    Written by

    The good thing about Kivernell Care's service is the communication we receive about who is coming in writing. Mrs B R-P


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    Kivernell Care 02 Jan 13
    Rating: 1 5 4
    Written by

    The Kivernell carers are trained and all are willing to help. Name withheld


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    Kivernell Care 21 Dec 12
    Rating: 1 5 5
    Written by

    We are very happy with Kivernell Care, our regular carer is very caring, cheerful and helpful.


  • Untitled review
    Kivernell Care 21 Dec 12
    Rating: 1 5 5
    Written by

    Kivernell Care has friendly and helpful staff..


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    Kivernell Care 13 Nov 12
    Rating: 1 5 5
    Written by

    Professional, patient centred care.


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    Kivernell Care 18 Dec 12
    Rating: 1 5 5
    Written by

    We have the same carer the most of the time at Kivernell Care which is a good thing. Bob Powis


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    Kivernell Care 18 Dec 12
    Rating: 1 5 5
    Written by

    John, my fathers carer comes once a week to help with general care and is always on time. He is cheerful and Dad looks forward to his visits.


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    Kivernell Care 16 Sep 12
    Rating: 1 5 5
    Written by

    Kivernell Care provide kindness and reliability. Terry Firth